BN Fulfilment Manager – North & South US Regions

Baker Hughes | Trenton, NJ

Posted Date 4/03/2024

Join a team that keeps our business moving

Partner with the best

Ensure compliance with standards, continuous development of people and processes, effective management of budget and resource while ensuring the team has the processes and tools they need to deliver on professional services project commitments

As a Business Operations, you will be responsible for:

  • Developing and own key operational excellence programs, driving strategic productivity initiatives for the North & South regions. Coach matrix teams to assure operating plan success.
  • Coordinating with the regional teams to ensure consistent and complementary operations across regional boundaries. Develop and drive best practices, policies, and procedural compliance.
  • Owning and Drive continuous improvements in the operational KPI’s, such as Assigned and Billable time, Health, Safety ad Environmental (HSE), , VCP, SOAR, LARI, etc.
  • Acting as a point of contact to the customer for timely and satisfactory support services. Provide on-going technical and business support to assigned customers and engineers in the designated geographic region.

Fuel your passion

To be successful in this role you will:

  • Degree with at least 5 years of experience in Field Services.
  • Minimum of 3 additional years of experience in Customer Service Management.
  • Bently Nevada product knowledge.
  • Previous Service Max experience.
  • Working knowledge of SAP.
  • Background of performing, leading, and executing solutions in the oil / gas / energy industry and working in a matrix environment.
  • Ability to influence others and lead small teams.
  • Ability to coordinate several projects simultaneously.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits

The salary range for this position is 120,800.00 - 172,600.00 - 224,400.00 USD if employed in New York.

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Sales, Business, Management

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